India's softer success

24 Feb 2017 9:08 AM | John Heap (Administrator)

India is held up as the latest 'economic miracle' - transforming its economy over the last 20 years.  It is often suggested that success is down to 'hard' factors - such as technical ability, capital investment - and, of course, cheap labour.


But India has recognised the importance of 'softer' skills ands factors - such as teamwork, problem-solving and communication.  Young Indians are receptive to modern approaches to organising and managing a workforce and respond positively.


In fact, a study by the University of Michigan, on female garment workers (in Bangalore)  showed that providing training in soft skills raised productivity by 12%.


Sometimes, simple approaches are the best.


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